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Ecobank is committed to protecting your personal data and respecting your privacy rights. To submit data privacy-related requests or complaints, or to exercise your rights (including access, rectification, erasure, restriction, data portability, and objection to processing), please complete the Privacy Complaint Form below.

For transaction-related issues, account enquiries, or general banking service complaints, please contact our Customer Contact Centre at assist@ecobank.com for prompt resolution.