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Upgrading our Core Banking Application

As part of this enhancement, we will automatically switch from our existing internet banking application to new improved versions - Ecobank Online for Personal Banking customers, and Omni Lite for Commercial Banking customers.

We have harnessed the latest technology for the application upgrade to provide you with a range of helpful, new and improved features.

As a Personal Banking customer you will be able to:

  • View all your accounts and transactions in one place;

  • Move funds seamlessly between accounts;

  • Schedule payments easily in advance;

  • Pay multiple beneficiaries at the same time;

  • View maturity amounts on your fixed deposits;

  • Monitor and schedule loan payments;

  • Send money easily – locally and abroad; and

  • Self-register (for new users).

Commercial Banking customers will be able to:

  • Have multiple users with different levels of access;

  • View all accounts and transactions in one go;

  • Make bulk payments and pay bills easily;

  • Repay loan(s) with ease and access schedule(s);

  • Book a time deposit; and

  • View exchange rates.

Corporate and Investment Bank customers will continue to use the recently launched Omni internet banking platform.

What will change?

  • The switchover will result in a change of your existing account number, however it will still be active;

  • Personal Banking customers will start using Ecobank Online;

  • Commercial Banking customers will switch to Omni Lite.

Below is some key information relating to your new account number:

  • The password required to open your monthly e-statement will remain unchanged;

  • When using Ecobank Online, you will find your new account number under ‘Current & Savings’ in ‘My Account’ on the dashboard after logging in;

  • On Omni Lite you will find your new account number under ‘Current & Savings’ in ‘My Account’ on the dashboard after you have logged in;

  • On the Ecobank Mobile App your new account number will be shown on your account profile page; or

  • If you do not currently use internet banking or Mobile Banking, you can find your new account number on your e-statement or by contacting the Call Centre.

The new number of digits in each account number for each country will be as follows:

Old number of digits 16 New number of digits 11
12354567890123456 12345678901

your old account numbers will remain valid for all transactions for the foreseeable future.

For further information please contact our Call Centre or speak with one of our agents on Live Chat.

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Frequently Asked Questions

Ecobank is changing its core banking application – how will it affect you?