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Tap into new Ecobank Online. Your Internet Banking experience is now smarter & safer than ever.

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Transaction Authorization

Ecobank Authenticator App

You can transact with limited authorization required between your accounts however for most transactions involving other accounts you may be required to have a second level authentication (2FA) using the Ecobank Authenticator App

Scan the code to download the Ecobank Authenticator app from your preferred store

Feature Highlights

Whether you’re new to Ecobank Online or already enjoying it, log in today to discover the brand-new customer interface and helpful new features we’ve just introduced, including:

Track and pay loans more easily

  • Access your loan details 24/7
  • Settle your loan anytime

New remittance features

  • Send money across Africa without visiting the branch – using Rapidtransfer

Easier profile management

  • Update your personal details with just a few clicks

How to Videos

Request New Card

New card requerts and replacements have been made easy form the comfort of your location. Select to have a walkthrough from this video.

Change Mail

Term Deposit

Domestic Transfer

International Transfer

Self-Onboarding Using Account Number

Self-Onboarding Using A Card Number

Profile Update

FOR 24/7 SUPPORT:

Rafiki is available 24/7 to support you

Live chat

Call us on

+234 12701323; (0)700 500 0000

You can also send us an email via

assist@ecobank.com

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Ecobank Online user Guide PDF 2.52 MB Download - Ecobank Online user Guide
Ecobank Online Frequently Asked Questions PDF 817.75 KB Download - Ecobank Online Frequently Asked Questions
Ecobank Authenticator App user Guide PDF 500 KB Download - Ecobank Authenticator App user Guide

FAQ's