Ecobank seeks to harness the power of its human capital in its mission to build a world class bank and contribute to the development of Africa.

We believe our people are our greatest resource and we invest in attracting, retaining and developing our people. More than 8,000 people from 29 African nationalities work together in local and virtual teams to deliver value to our customers. We offer our staff state of the art training and development opportunities and to provide an empowering and motivating work environment. We appreciate the contribution made by every member of our staff and and we seek to provide them with the necessary tools and resources, including the appropriate technological platform; to expand their career prospects.

With over 11,000 employees working across 950 branches, offices and kiosks and 764 alliance locations throughout Africa, we estimate that we directly support over 40,000 people. Through our contractors, suppliers and distributors, we believe we directly and indirectly provide employment to a much larger number of people across Africa.

Learning and development

We devote up to 5% of payroll cost to training and development opportunities. A key strategic intent and indicator for training and development is that all staff must have at least an average of 40 hours of training and coaching every year.

Leadership building

Over 90% of our senior managers and country heads were developed internally through a structured process that identifies, develops, advances, and retains current and future leaders. Our leadership programs offer project and secondment assignments, job shadowing, coaching and seminars. We support human capital development in Africa through graduate and internship opportunities. In 2007 over 850 undergraduates had the opportunity to see first hand what it is like to work in Ecobank. Lasting from 3 to 12 months, our internships programme offers participants a chance to prepare for the future of working in Africa.

Diversity and inclusion

Diversity and inclusion are an integral part of our culture and strategy. Ecobank, by virtue of its geographical spread, is one of the most diversified groups in Africa, in terms of the composition of its staff. Ecobank also has a policy of ensuring diversity in its employee talent pool, without compromising the quality of its staff. Regular reports are presented and monitored to ensure adherence to this policy. Our employees come from diverse nationalities of which 29 nationalities are from Africa. We communicate in English, French and Portuguese. Our workforce is 44% female and our management team is 31% female.

We believe this multicultural workforce provides Ecobank an edge in responding to the varied needs of our customers and makes the group a more interesting place to work for.

Health and work/ life balance

Our health care programme focuses on the total wellness of employees, through the  provision of full medical cover and opportunities to pursue a healthy life style within the community.