Application of technology

Technology underpins the strategy of the group. The “One Bank” concept is a major initiative designed to ensure that the group operates to the same consistent standards in terms of processes and service delivery anchored on our technology platform. To this end, a Technology and Shared Services Centre has been built in Accra to centralize and standardize middle and back office operations across the group.

Our core banking system has also been upgraded to meet our higher operating standards.