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Top 5 most viewed FAQs
Q:
I want to check my balance online
I want to check my balance online
A:
You will need to be signed on by filling an internet banking form. Please visit your branch and the customer service will assist you
Q:
How can I access my new account on the internet? I mean signing up for internet service when I am a new account holder. Thanks
How can I access my new account on the internet? I mean signing up for internet service when I am a new account holder. Thanks
A:
Kindly approach your branch and fill out the application form; or send us a form request through our contact-us web page: http://www.ecobank.com/group/contactus.aspx?hl = en .
Q:
How can I open an account with Ecobank?
How can I open an account with Ecobank?
A:
By filling an account opening form at the branch or online: http://www.ecobank.com/currentaccounts.aspx#
http ://www.ecobank.com/savingsaccounts.aspx
http://ww w .ecobank.com/corporateaccount.aspx
Q:
Is the service available only in Africa?
Is the service available only in Africa?
A:
It is available in all African countries where Ecobank is available.
Q:
Please how can I apply for a job in your company
Please how can I apply for a job in your company
A:
Kindly contact Ecobank office in your country
FAQs
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Q:
What does Rapport do?
What does Rapport do?
A:
Rapport locks down your browser once it connects to our website. The software prevents data being intercepted by fraudsters even if your computer is infected by viruses or malware.
Q:
What are the benefits of installing Rapport?
What are the benefits of installing Rapport?
A:
Peace of mind – Rapport checks that you are accessing a genuine ECOBANK site. If you have accessed a site that looks like ECOBANK's but really isn't Rapport stops your data going to the counterfeit site.
Locks down your connection – The software locks down your connection between your keyboard and Internet Banking.
Safeguards your identity – Ensures that none of the information you input to Internet Banking can be seen by fraudsters.
Built in protection for ECOBANK – The software is already configured to protect Business Internet Banking and Personal Internet Banking.
Protect other sites as well – You can set Rapport up to protect any website where you use personal data.
Easy install – Rapport installs in seconds and you will not need to restart your PC.
Small footprint – Rapport is a small in size and is designed not to impact the performance of your PC.
Ahead of the game – Rapport stops fraudsters in their tracks, without relying on constant updates
Its free – ECOBANK is offering this software for free
Extra protection layer – It works alongside your existing antivirus, anti spyware and firewalls making your PC even more secure when accessing Internet Banking.
Q:
Why is Rapport required?
Why is Rapport required?
A:
Fraudsters are becoming more and more sophisticated and there is often a period of time after a new virus/Trojan is created where it will not be detected by even the best security packages. Fraudsters use this window to try and gather Internet Banking logon details and other details which allow identity theft.
Q:
What is Rapport?
What is Rapport?
A:
Rapport is a free piece of security software which is used to establish a secure communication tunnel between your keyboard and our Internet Banking services.
It is designed to complement your antivirus, anti spyware and firewall software making your use of Internet Banking more secure.
Q:
Bonjour,J'ai besoins d'Argent.Merci.Mrcas
Bonjour,J'ai besoins d'Argent.Merci.Mrcas
A:
Si vous êtes client de la banque et avez un compte vous pouvez faire des retraits dans la limite de votre argent.
Q:
I have opened a savings account in Conakry main branch on August, 12, 2011 - though I do not reside in Conakry I was reassured that I can access to account from anywhere.Now I am having trouble doing so -because I have nowhere in your website where ...
I have opened a savings account in Conakry main branch on August, 12, 2011 - though I do not reside in Conakry I was reassured that I can access to account from anywhere.Now I am having trouble doing so -because I have nowhere in your website where to sign up.
I do need your help. Hope you will reaction to this email asap.
Sincere
A:
You need to subscribe to our service "INTERNET BANKING" to access to your account. To do so, please contact Mr. Mamadou Lamine Camara
.
Thanks
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